Created with IntelliJ IDEA. User: nick Date: 9/18/13 Time: 1:27 PM Adds an exclusion to agent sorting that allows a PNR to be redirected to a different agent based on provided criteria.
| name | data type | type | namespace | min/max occurs | description |
|---|---|---|---|---|---|
| agent | employeeInfo | element | 0/1 | The agent that the PNR should go to. | |
| onAgent | employeeInfo | element | 0/1 | When to send the PNR to this agent instead of the normal agent always for this queue. | |
| onClient | client | element | 0/1 | When to send the PNR to this agent instead of the normal agent based on account. | |
| onOffice | officeInfo | element | 0/1 | When to send the PNR to this agent instead of the normal agent based on office. | |
Properties inherited from baseHibernateEntity |
|||||
| id | long | element | 0/1 | The unique internal ID of the object. | |
| version | long | element | 0/1 | For internal use only. This is the serialization recorder for optimistic locking of several objects between sessions. | |
Properties inherited from baseEntity |
|||||
| violations | list of simpleViolation | element | 0/unbounded | A list of constraint violations, if any, that this object has. | |
Example
<queueAgentSortSetting>
<agent>
<user>
<answer>...</answer>
<emailed>...</emailed>
<newUser>...</newUser>
<temporaryPassword>...</temporaryPassword>
<question>...</question>
<obeUserName>...</obeUserName>
<obePassword>...</obePassword>
<obeSyncId>...</obeSyncId>
<created>...</created>
<modifiedDate>...</modifiedDate>
<emailedWhen>...</emailedWhen>
<travelgpaLogin>...</travelgpaLogin>
<groups/>
<active>...</active>
<prefix>...</prefix>
<firstName>...</firstName>
<lastName>...</lastName>
<middleName>...</middleName>
<suffix>...</suffix>
<email>...</email>
<tripitAuthorized>...</tripitAuthorized>
<supportTitle>...</supportTitle>
<automatedNotifications>...</automatedNotifications>
<enableHotelAttachment>...</enableHotelAttachment>
<atHomeNotificationMethod/>
<inTravelNotificationMethod/>
<cellPhoneNumber>...</cellPhoneNumber>
<userCurrentClient/>
<defaultClient/>
<defaultPlannerGroup/>
<showWelcomeDialog>...</showWelcomeDialog>
<siteTour>...</siteTour>
<unusedTicketEmail>...</unusedTicketEmail>
<surveyEmail>...</surveyEmail>
<wt0EmailEnabled>...</wt0EmailEnabled>
<wt0EmailDaily>...</wt0EmailDaily>
<wt0EmailDay>...</wt0EmailDay>
<wt0EmailHour>...</wt0EmailHour>
<marketingSubscribed>...</marketingSubscribed>
<responsive>...</responsive>
<businessPhoneNumber>...</businessPhoneNumber>
<homePhoneNumber>...</homePhoneNumber>
</user>
<agentCode>...</agentCode>
<office>
<pcc>...</pcc>
<name>...</name>
<address1>...</address1>
<address2>...</address2>
<address3>...</address3>
<city>...</city>
<state>...</state>
<zip>...</zip>
<parentCompany/>
<active>...</active>
<branch>...</branch>
<clientPrefix>...</clientPrefix>
<profileSettings/>
<afterHoursNumber>...</afterHoursNumber>
<collectVoidLogs>...</collectVoidLogs>
<gds/>
<arcNumber>...</arcNumber>
<logo>...</logo>
<logoLink>...</logoLink>
<afterHoursInternationalNumber>...</afterHoursInternationalNumber>
<tollFreeNumber>...</tollFreeNumber>
<phoneNumber>...</phoneNumber>
<onlineOffice/>
<showTmcAppLinks>...</showTmcAppLinks>
<vipTollFree>...</vipTollFree>
<vipAfterHours>...</vipAfterHours>
<cityCode/>
<tmcHeadQuarters>...</tmcHeadQuarters>
</office>
<workEmail>...</workEmail>
<active>...</active>
<type>...</type>
<emailList>...</emailList>
<category>...</category>
<directLine>...</directLine>
<hours>...</hours>
<onlineAgent>...</onlineAgent>
<recheckEmails>...</recheckEmails>
<serviceFeesPct>...</serviceFeesPct>
<otherServiceFeesPct>...</otherServiceFeesPct>
<internationalAirCommissionPct>...</internationalAirCommissionPct>
<miscCommissionPct>...</miscCommissionPct>
<airCommissionPct>...</airCommissionPct>
<hotelCommissionPct>...</hotelCommissionPct>
<carCommissionPct>...</carCommissionPct>
<employeeType>
<code>...</code>
<name>...</name>
</employeeType>
<ticketingAgent>...</ticketingAgent>
<supportAgent>...</supportAgent>
<onsiteAgent>...</onsiteAgent>
<id>...</id>
<version>...</version>
</agent>
<onClient>
<status>
<name>...</name>
<active>...</active>
</status>
<parentClient/>
<accountNumber>...</accountNumber>
<name>...</name>
<type>
<name>...</name>
<hide>...</hide>
<level>...</level>
</type>
<id>...</id>
<version>...</version>
</onClient>
<onOffice>
<pcc>...</pcc>
<name>...</name>
<address1>...</address1>
<address2>...</address2>
<address3>...</address3>
<city>...</city>
<state>...</state>
<zip>...</zip>
<parentCompany>
<name>...</name>
</parentCompany>
<active>...</active>
<branch>...</branch>
<clientPrefix>...</clientPrefix>
<profileSettings>
<profileNameFormat>...</profileNameFormat>
</profileSettings>
<afterHoursNumber>...</afterHoursNumber>
<collectVoidLogs>...</collectVoidLogs>
<gds>
<code>...</code>
<name>...</name>
<enabled>...</enabled>
</gds>
<arcNumber>...</arcNumber>
<logo>...</logo>
<logoLink>...</logoLink>
<afterHoursInternationalNumber>...</afterHoursInternationalNumber>
<tollFreeNumber>...</tollFreeNumber>
<phoneNumber>...</phoneNumber>
<onlineOffice>
<name>...</name>
<hours>...</hours>
<phone>...</phone>
<tollFree>...</tollFree>
<email>...</email>
</onlineOffice>
<showTmcAppLinks>...</showTmcAppLinks>
<vipTollFree>...</vipTollFree>
<vipAfterHours>...</vipAfterHours>
<cityCode>
<code>...</code>
<countryCode>...</countryCode>
<latitude>...</latitude>
<longitude>...</longitude>
<name>...</name>
<stateOrCountry>...</stateOrCountry>
<airportName>...</airportName>
<region/>
<timeZone/>
<retentionOnly>...</retentionOnly>
<position>...</position>
<unique>...</unique>
<alias>...</alias>
</cityCode>
<tmcHeadQuarters>...</tmcHeadQuarters>
<id>...</id>
<version>...</version>
</onOffice>
<onAgent>
<user>
<answer>...</answer>
<emailed>...</emailed>
<newUser>...</newUser>
<temporaryPassword>...</temporaryPassword>
<question>...</question>
<obeUserName>...</obeUserName>
<obePassword>...</obePassword>
<obeSyncId>...</obeSyncId>
<created>...</created>
<modifiedDate>...</modifiedDate>
<emailedWhen>...</emailedWhen>
<travelgpaLogin>...</travelgpaLogin>
<groups/>
<active>...</active>
<prefix>...</prefix>
<firstName>...</firstName>
<lastName>...</lastName>
<middleName>...</middleName>
<suffix>...</suffix>
<email>...</email>
<tripitAuthorized>...</tripitAuthorized>
<supportTitle>...</supportTitle>
<automatedNotifications>...</automatedNotifications>
<enableHotelAttachment>...</enableHotelAttachment>
<atHomeNotificationMethod/>
<inTravelNotificationMethod/>
<cellPhoneNumber>...</cellPhoneNumber>
<userCurrentClient/>
<defaultClient/>
<defaultPlannerGroup/>
<showWelcomeDialog>...</showWelcomeDialog>
<siteTour>...</siteTour>
<unusedTicketEmail>...</unusedTicketEmail>
<surveyEmail>...</surveyEmail>
<wt0EmailEnabled>...</wt0EmailEnabled>
<wt0EmailDaily>...</wt0EmailDaily>
<wt0EmailDay>...</wt0EmailDay>
<wt0EmailHour>...</wt0EmailHour>
<marketingSubscribed>...</marketingSubscribed>
<responsive>...</responsive>
<businessPhoneNumber>...</businessPhoneNumber>
<homePhoneNumber>...</homePhoneNumber>
</user>
<agentCode>...</agentCode>
<office>
<pcc>...</pcc>
<name>...</name>
<address1>...</address1>
<address2>...</address2>
<address3>...</address3>
<city>...</city>
<state>...</state>
<zip>...</zip>
<parentCompany/>
<active>...</active>
<branch>...</branch>
<clientPrefix>...</clientPrefix>
<profileSettings/>
<afterHoursNumber>...</afterHoursNumber>
<collectVoidLogs>...</collectVoidLogs>
<gds/>
<arcNumber>...</arcNumber>
<logo>...</logo>
<logoLink>...</logoLink>
<afterHoursInternationalNumber>...</afterHoursInternationalNumber>
<tollFreeNumber>...</tollFreeNumber>
<phoneNumber>...</phoneNumber>
<onlineOffice/>
<showTmcAppLinks>...</showTmcAppLinks>
<vipTollFree>...</vipTollFree>
<vipAfterHours>...</vipAfterHours>
<cityCode/>
<tmcHeadQuarters>...</tmcHeadQuarters>
</office>
<workEmail>...</workEmail>
<active>...</active>
<type>...</type>
<emailList>...</emailList>
<category>...</category>
<directLine>...</directLine>
<hours>...</hours>
<onlineAgent>...</onlineAgent>
<recheckEmails>...</recheckEmails>
<serviceFeesPct>...</serviceFeesPct>
<otherServiceFeesPct>...</otherServiceFeesPct>
<internationalAirCommissionPct>...</internationalAirCommissionPct>
<miscCommissionPct>...</miscCommissionPct>
<airCommissionPct>...</airCommissionPct>
<hotelCommissionPct>...</hotelCommissionPct>
<carCommissionPct>...</carCommissionPct>
<employeeType>
<code>...</code>
<name>...</name>
</employeeType>
<ticketingAgent>...</ticketingAgent>
<supportAgent>...</supportAgent>
<onsiteAgent>...</onsiteAgent>
<id>...</id>
<version>...</version>
</onAgent>
<id>...</id>
<version>...</version>
<violations/>
</queueAgentSortSetting>