An object to help determine what the agent's queues should look like if they are not set up at the agent level. Created by nick on 5/6/15.
| name | data type | type | namespace | min/max occurs | description |
|---|---|---|---|---|---|
| category | string | element | 0/1 | The category that these PNRs should be in as default. | |
| office | officeInfo | element | 0/1 | The PCC/SID that should have this queue type in this category. | |
| type | queueType | element | 0/1 | The type of PNRs that are in this category. | |
Properties inherited from baseHibernateEntity |
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| id | long | element | 0/1 | The unique internal ID of the object. | |
| version | long | element | 0/1 | For internal use only. This is the serialization recorder for optimistic locking of several objects between sessions. | |
Properties inherited from baseEntity |
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| violations | list of simpleViolation | element | 0/unbounded | A list of constraint violations, if any, that this object has. | |
Example
<queueTypeOfficeDefault>
<type>
<name>...</name>
<code>...</code>
<id>...</id>
<version>...</version>
</type>
<office>
<pcc>...</pcc>
<name>...</name>
<address1>...</address1>
<address2>...</address2>
<address3>...</address3>
<city>...</city>
<state>...</state>
<zip>...</zip>
<parentCompany>
<name>...</name>
</parentCompany>
<active>...</active>
<branch>...</branch>
<clientPrefix>...</clientPrefix>
<profileSettings>
<profileNameFormat>...</profileNameFormat>
</profileSettings>
<afterHoursNumber>...</afterHoursNumber>
<collectVoidLogs>...</collectVoidLogs>
<gds>
<code>...</code>
<name>...</name>
<enabled>...</enabled>
</gds>
<arcNumber>...</arcNumber>
<logo>...</logo>
<logoLink>...</logoLink>
<afterHoursInternationalNumber>...</afterHoursInternationalNumber>
<tollFreeNumber>...</tollFreeNumber>
<phoneNumber>...</phoneNumber>
<onlineOffice>
<name>...</name>
<hours>...</hours>
<phone>...</phone>
<tollFree>...</tollFree>
<email>...</email>
</onlineOffice>
<showTmcAppLinks>...</showTmcAppLinks>
<vipTollFree>...</vipTollFree>
<vipAfterHours>...</vipAfterHours>
<cityCode>
<code>...</code>
<countryCode>...</countryCode>
<latitude>...</latitude>
<longitude>...</longitude>
<name>...</name>
<stateOrCountry>...</stateOrCountry>
<airportName>...</airportName>
<region/>
<timeZone/>
<retentionOnly>...</retentionOnly>
<position>...</position>
<unique>...</unique>
<alias>...</alias>
</cityCode>
<tmcHeadQuarters>...</tmcHeadQuarters>
<id>...</id>
<version>...</version>
</office>
<category>...</category>
<id>...</id>
<version>...</version>
<violations/>
</queueTypeOfficeDefault>